Last updated: May 2026 — Dominik Hartmann, Thermoramsey

Responsible Gaming

At Thermoramsey, we are committed to promoting safe and enjoyable gaming experiences for all our users. Responsible gaming is at the heart of our mission, and we encourage all players to gamble within their means and to seek help if gaming becomes problematic.

What is Responsible Gaming?

Responsible gaming refers to a set of practices and policies designed to protect players from the potential harms of gambling. It involves understanding the risks associated with gaming, setting personal limits, and maintaining control over your gaming activities. Responsible gaming ensures that gambling remains an entertaining pastime rather than a source of financial or personal distress.

Key principles of responsible gaming include:

• Only gambling with money you can afford to lose
• Setting strict time and money limits before you start playing
• Never chasing losses or borrowing money to gamble
• Understanding that all games are based on chance and outcomes cannot be predicted
• Taking regular breaks from gaming activities
• Keeping gaming as entertainment, not as a source of income

Warning Signs of Problem Gambling

It is important to recognize the warning signs that may indicate problem gambling. If you experience any of the following, please seek help immediately:

• Spending more time and money on gambling than intended
• Feeling the need to gamble with increasingly larger amounts to achieve the same excitement
• Losing interest in other hobbies and activities
• Difficulty controlling or stopping gambling activities
• Borrowing money or going into debt to fund gambling
• Lying to family, friends, or professionals about the extent of your gambling
• Using gambling as a way to escape problems or negative emotions
• Experiencing mood swings or irritability when unable to gamble
• Neglecting responsibilities at work, school, or home due to gambling

Self-Exclusion Tools and Deposit Limits

We provide several tools to help you maintain control over your gaming:

Self-Exclusion

Self-exclusion allows you to voluntarily exclude yourself from accessing our platform for a period of time. Once activated, you will be unable to create new accounts or access existing accounts. Self-exclusion periods typically range from 24 hours to multiple years, depending on your preference.

Deposit Limits

You can set daily, weekly, or monthly deposit limits to control the amount of money you spend on gaming. These limits help prevent excessive spending and encourage responsible gaming habits.

Reality Checks

Our platform provides regular notifications and reminders about how long you have been playing and how much you have spent, helping you stay aware of your gaming activity.

18+ Policy

Gambling is strictly for individuals aged 18 years and older. We employ robust age verification procedures to ensure that all users meet the minimum age requirement. Anyone found to be underage will have their account closed immediately, and any funds will be forfeited or returned to the source of deposit.

Get Help Today

If you or someone you know is struggling with problem gambling, professional help is available. Please contact one of the following organizations:

• GamCare: +44 1633 504 600 | www.gamcare.org.uk
• BeGambleAware: www.begambleaware.org | Free and confidential support
• Gamblers Anonymous: www.gamblersanonymous.org | Peer support and recovery meetings

Remember, seeking help is a sign of strength. Treatment and support are available, and recovery is possible. At Thermoramsey, we are here to support your journey toward responsible gaming.